Job Description

Job Description

Job Description

HVAC Service & Repair Technician - Residential & Commercial

American Air Heating & Air Conditioning | Windsor, Colorado

Pay Range: $33-$43 per hour

Love Solving HVAC Problems? Let's Put Your Experience to Work.

An experienced HVAC technician knows that diagnosing a problem takes more than identifying which part isn't working. It takes technical knowledge, critical thinking, and the determination to find the root cause and make a lasting repair.

At American Air Heating & Air Conditioning , we're looking for an experienced HVAC Service Technician who takes ownership of their work, communicates honestly with customers, and takes pride in fixing problems correctly.

Serving Northern Colorado since 2002 , American Air is a Lennox Premier Dealer, Mitsubishi Elite Diamond Dealer, and Best of NOCO award winner in 2024 and 2025.

We've built our reputation on technical expertise, dependable service, and a commitment to doing what's right for our customers.

Our core values - Integrity, Consistency, Hustle & Grind, Growth, and Innovation - shape our expectations and how we work together.

We're looking for a technician who shares those values and wants to continue developing their career with us.

The Work You'll Do:

You'll diagnose, maintain, and repair HVAC equipment for residential and commercial customers throughout Northern Colorado.

Every service call is an opportunity to demonstrate your technical knowledge, problem-solving skills, and commitment to delivering a great customer experience.

Your responsibilities will include:

• Diagnose, troubleshoot, maintain, and repair residential HVAC systems, with opportunities to service commercial equipment.
• Identify the root cause of mechanical, electrical, airflow, refrigeration, and control-related issues rather than relying solely on component replacement.
• Service furnaces, air conditioners, heat pumps, ductless mini-splits, and high-efficiency HVAC systems.
• Perform preventive maintenance, system inspections, operational testing, and necessary repairs.
• Verify system performance and confirm that repairs address the underlying issue.
• Take ownership of workmanship, follow-up repairs, and callbacks, working to identify and prevent recurring problems.
• Maintain accurate and thorough service documentation using ServiceTitan , including diagnostic findings, completed work, and repair recommendations.
• Follow established company procedures and service processes to ensure consistent, high-quality results.
• Communicate findings and repair options clearly and professionally, providing honest recommendations based on customers' needs and equipment conditions.
• Utilize manufacturer resources and technical support when needed to resolve complex equipment issues.
• Collaborate with dispatch, fellow technicians, and leadership to resolve customer concerns and deliver dependable service.
• Maintain an organized company vehicle, follow safe work practices, and represent American Air professionally.

The Experience You'll Bring:

We're interested in experienced technicians who enjoy solving challenging problems, take responsibility for their work, and are motivated to continuously improve their technical abilities.

We're looking for someone with:

• 4+ years of professional HVAC troubleshooting, maintenance, and repair experience.
• Current EPA universal certification.
• Valid driver's license with insurable driving record.
• Ability to work on-call rotation and after hours service calls as needed.

• Strong knowledge of HVAC mechanical, electrical, refrigeration, and airflow systems.
• Demonstrated ability to troubleshoot equipment, identify root causes, and perform effective repairs.
• Ability to read wiring diagrams, interpret equipment specifications, and use appropriate diagnostic tools.
• Strong critical thinking, independent judgment, and problem-solving skills.
• Commitment to accurate service documentation and following established company procedures.
• Professional customer communication skills and the ability to explain technical findings honestly and clearly.
• Willingness to take ownership of repairs, callbacks, and workmanship.
• Dependability, punctuality, and a commitment to quality customer service.
• Willingness to seek technical support when appropriate, learn new equipment, and continue professional development.

Preferred Qualifications:

• Previous experience servicing and troubleshooting commercial HVAC systems.
• Experience with heat pumps, ductless mini-splits, and high-efficiency equipment.
• Familiarity with Lennox and Mitsubishi equipment.
• Experience using ServiceTitan or similar field service management software.
• NATE certification or additional manufacturer-specific technical training.
• Experience troubleshooting advanced controls and complex HVAC system issues.

Why Technicians Choose American Air:

We believe great technicians deserve the opportunity to put their skills to work in an environment that values technical expertise, professional development, and accountability.

What You Can Expect:

• A Focus on Doing Things Right: We believe in diagnosing the actual problem, providing appropriate solutions, and standing behind our work.
• Continuous Technical Development: Hands-on manufacturer training, technical support resources, and opportunities to pursue additional industry certifications.
• Year-Round Employment: Consistent opportunities to serve Northern Colorado homeowners and commercial customers.
• Experienced Leadership: Learn from industry professionals who value technical knowledge, honest communication, and continuous improvement.
• Recognition for Great Work: Our employee recognition program highlights individuals who consistently demonstrate our core values.
• Opportunities to Grow: Expand your knowledge of residential and commercial equipment while developing your technical expertise.

We're committed to maintaining high standards while supporting our team with the resources, training, and guidance needed to succeed.

Benefits Designed to Support You:

• Take-home company service vehicle
• Medical insurance with 50% employee premium coverage
• Company-paid dental and vision insurance
• Simple IRA with up to 3% company match
• 7 paid holidays
• Paid sick leave
• Paid vacation
• Gym membership
• Company uniforms
• Employee recognition and team gatherings
• Professional training and certification opportunities

Make Your Next Career Move Count.

If you're an experienced HVAC technician who takes pride in technical excellence, customer service, and dependable workmanship, we'd like to learn more about you.

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